CallTower Expands Growth Leadership Team in EMEA

CallTower Welcomes New EMEA Sales Directors and Sales Operations Manager: Pedro Dias, Sean Blackmore, Rick Sellers and Giggsy Jayaweera

SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, LONDON, June 20, 2024 (GLOBE NEWSWIRE) — CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, including Microsoft TeamsWebex by Cisco, and Zoom, is thrilled to announce the appointment of Pedro Dias, Sean Blackmore, and Rick Sellers as Sales Directors for the Europe, Middle East, and Africa (EMEA) region and Giggsy Jayaweera as Sales Operations Manager EMEA, reporting to Paul Holden, Vice President of EMEA Sales.

Pedro Dias, with over 18 years of experience, joins CallTower in Portugal, bringing expertise from key positions at BroadSoft, Cisco, and Akixi. His strategic initiatives and client relationships align seamlessly with CallTower’s values, driving growth and partnerships in EMEA, leading Cisco-based initiatives.

Sean Blackmore, an experienced professional in channel partnerships and technology, will lead CallTower’s Microsoft practice and complementary partnerships, including Solgari. His appointment reflects CallTower’s commitment to growth and innovation in Europe.

Rick Sellers joins CallTower EMEA to head the ZOOM team. With a background in technical and sales roles, Rick’s passion for understanding customer needs and experience with various industries make him a valuable addition to the team. Rick’s diverse experience, spanning from the US to Asia, brings a wealth of knowledge to CallTower.

Finally, Giggsy Jayaweera joins the CallTower EMEA Team in the role of Sales Operations Manager EMEA.  Giggsy brings vast experience in operational efficiency and productivity, helping improve selling time. He will work closely with the EMEA Sales Team whilst also working with the existing domestic Sales Operations as CallTower scales globally.

“We are thrilled to welcome Pedro, Sean, Rick and Giggsy to our EMEA team,” said Paul Holden, Vice President of EMEA Sales at CallTower. “Their extensive experience and proven track records will be invaluable as we continue to drive growth and innovation in the region. Having worked with all four new hires in previous roles at different companies, I chose them specifically as both the best in the industry and a great cultural fit for CallTower.”

“As we expand our presence in the EMEA region, I am thrilled to introduce our dynamic new sales team and sales ops members,” confirmed CallTower CRO William Rubio. “Their passion, expertise, and dedication will drive our success and strengthen our commitment to excellence in serving our customers across EMEA.”

CallTower’s expansion into EMEA in recent months has been fast-paced, with announcements regarding the expanded scope of Microsoft Teams Operator Connect into 17 new EMEA territories and the addition of Paul Holden as the Vice President of EMEA Sales in March of 2024.

About CallTower

Transforming how we connect across the globe! Dive into the future of global communication with CallTower, where the forefront of innovation meets the vast expanse of connectivity. CallTower is revolutionizing communications through cutting-edge technology.  CallTower delivers seamless MS Teams, Zoom, and Webex voice solutions elevated by the integration of AI technology, comprehensive contact center solutions and one-click failover, marking a significant milestone in the communication landscape.

Since its establishment in 2002, CallTower has evolved into a global cloud-based, enterprise-class cloud communications (unified communications, contact center and collaboration) solutions provider, catering to the needs of expanding businesses globally. CallTower offers and supports cutting-edge solutions such as Operator Connect for Microsoft® Teams, MS Teams Direct Routing, GCC High Teams Direct Routing, Microsoft® 365, Cisco® Webex Calling / UCM, Cisco® CCP, Zoom Phone, Zoom (BYOB), and a range of contact center options, including Five9 for business customers.

For more information about CallTower and its award-winning services, please contact

Kade Herbert
CallTower, Inc.

GlobeNewswire Distribution ID 9156366

iSON Xperiences announces leadership transition with appointment of Vitul Kwatra as Global Chief Executive Officer

iSON Xperiences is steadfast in its confidence that under Vitul’s leadership, clients, business partners, and employees can expect the same level of passion, commitment, and support

DUBAI, United Arab Emirates – EQS Newswire – 20 June 2024 – iSON Xperiences, a global leader in Customer Experience Management (CXM) and Business Process Outsourcing (BPO) announced the appointment of Vitul Kwatra as its incoming Global Chief Executive Officer, effective this month. Vitul Kwatra succeeds Pravin Kumar, who has served as Global CEO since the company’s founding in 2011.

A Legacy of Excellence and a Vision for the Future

“After many years of dedicated service and unwavering commitment to our company’s growth and success since its inception, Pravin Kumar will be stepping down from the role of Global Chief Executive Officer to take on a new role as Vice-Chairman of the Board,” said Vivek Gupta, Chairman of the iSON Xperiences Board. “Having an industry thought leader of his calibre on our side will be invaluable.”

Gupta continued, “Pravin’s tenure has been marked by substantial growth and successful entry into new markets. We are immensely grateful for his leadership, vision, and tireless efforts in steering the company through many challenges. His legacy will continue to inspire us as we embark on the next chapter of our journey.”

Welcoming a New Era of Growth and Opportunity

“We are thrilled to welcome Vitul Kwatra as our new Global CEO,” Gupta continued. “He brings more than 25 years of experience in both strategic leadership and hands-on management within leading organizations, including almost a decade with iSON Xperiences. During this time, he has played a pivotal role in driving the company’s growth and expansion across multiple geographies and service lines. His deep understanding of our business, coupled with his exceptional leadership skills, makes him the ideal candidate to lead iSON Xperiences into the next phase of its evolution.”

iSON Xperiences is steadfast in its confidence that under Vitul’s leadership, clients, business partners, and employees can expect the same level of passion, commitment, and support.

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About Vitul Kwatra:

Vitul Kwatra is a seasoned global professional with over 28 years of experience and a remarkable track record of working with multinational conglomerates in the BT 100 and Fortune 500 sectors. Prior to joining iSON Xperiences, Vitul held the position of Group Director: Go to Market Excellence – Africa at Bharti Airtel Netherlands BV. In this role, he led the strategy, vision, and enablement of market-facing functions including Retail Distribution and Customer Experience across 17 countries in Africa. He also served as the India Business Head for the NRI segment at CITIBANK. Vitul has been at the helm of strategic roles with renowned corporations such as General Electric and American Express. At GE-SBI cards, he served as Customer Engagement Head, driving service excellence and revenue generation. Throughout his career, Vitul’s contributions culminated in numerous prestigious awards including the GE India President’s Award, People’s Champion Award at GE, and Operation Excellence Award at Citibank.

About iSON Xperiences:

Ranked among the top global Customer Experience Management (CXM) players in Africa, iSON Xperiences provides a flexible enablement platform for businesses that need help scaling up their workforce, daily business operations, debt collection solutions, or expansion into Africa. With a workforce of over 18,000 employees spanning 19 countries, we take pride in serving a vast base of 50 million global customers and skilfully managing over 500 million transactions each month. Our expertise spans Telecoms, BFSI, Energy, Media, Government, Retail, Aviation, and E-commerce, partnering with top brands and startups. Committed to tailored CX solutions, we prioritize innovation, customer delight, and affordability, reshaping global experiences and creating meaningful job opportunities.

Nikkiso Clean Energy & Industrial Gases Group to Deliver around Two Dozen Liquid-Based Hydrogen Stations in South Korea

Hydrogen bus
Hydrogen bus at refueling station in South Korea

Hydrogen bus refueling at Nikkiso-equipped liquid-based hydrogen station in South Korea.

TEMECULA, Calif., June 19, 2024 (GLOBE NEWSWIRE) — Nikkiso Clean Energy & Industrial Gases Group, part of Nikkiso Co. Ltd.’s Industrial division, announced that after its most recent award by SK Plug Hyverse, the Group has contracts to build and maintain approximately two dozen liquid-based hydrogen (LH2) fueling stations in South Korea.

As more buses and heavy-duty trucks look to lower carbon emissions while keeping long-distance driving capabilities, many fleet operators, transit authorities, and agencies are looking to liquid hydrogen as a solution for quick-fills and long-distance routes. Nikkiso’s experience developing and manufacturing cryogenic pumps for more than 70 years and alternative fuels fueling stations for 26 years is attracting companies like SK Plug Hyverse that want capable partners to help grow South Korea’s hydrogen infrastructure and economy.

“SK Plug Hyverse is a tremendous partner for Nikkiso in South Korea because together we bring exceptional capabilities and people to support South Korea’s progressive approach to establishing a competitive hydrogen economy,” said Peter Wagner, CEO, Nikkiso Clean Energy & Industrial Gases. “Nikkiso admires South Korea’s productive and pragmatic approach to scaling up the hydrogen economy, and we look forward to further opportunities supporting its efforts.”

“There aren’t many companies that have Nikkiso’s vertically integrated fueling station with in-house liquification systems and trailer loading systems, cryogenic pumps, vacuum insulated pipe, vacuum insulated vessels, cryogenic vaporizer, industrial controls, permitting, installation, and maintenance services,” said Mike Mackey, President, Fueling & Solutions, Nikkiso Clean Energy & Industrial Gases. “We’ve been building alternative fueling stations since 1998 and are proud that the work we do supports a cleaner, healthier world.”

Several liquid hydrogen stations in South Korea have already been commissioned, successfully fueling buses back-to-back, and ramping up to capacity. The remaining stations in South Korea will be brought online over the next 12 months.

About Nikkiso Clean Energy & Industrial Gases Group

The Nikkiso Clean Energy & Industrial Gases Group is a leading provider of cryogenic equipment, technologies and applications for clean energy and industrial gas market segments. The Group employs more than 1,600 people in 22 countries and is headed by Cryogenic Industries, Inc. in Southern California, U.S., which is a wholly owned subsidiary of Nikkiso Co., Ltd. (TSE: 6376).

Media contact
Lisa Adams
Mobile: +1 (405) 492-1689

About Nikkiso Co. Ltd.

Since its establishment in 1953, Nikkiso has contributed to solving social issues by anticipating the changing times with world-first and Japan-first technologies and products. In the industrial business, Nikkiso has created new markets by developing products in the energy field, hemodialysis-related products in the medical business, and CFRP (carbon fiber reinforced plastic) aerostructures in the aerospace business.

About SK Plug Hyverse

SKPH is a joint venture between SK E&S and Plug Power Inc, a leading provider of turnkey hydrogen solutions for the global green hydrogen economy, to pursue integrated solution businesses throughout the clean hydrogen value chain in Asia.

A photo accompanying this announcement is available at

GlobeNewswire Distribution ID 9156294