Dubai: Uber, in partnership with Dubai Airports, has announced the opening of a dedicated rider waiting lounge at Dubai International (DXB) Terminal 3, in line with the Dubai Civility Committee's objectives to preserve the aesthetic appeal, order, and operational excellence of the Emirate.
According to Emirates News Agency, the lounge is located directly at the primary Uber and Careem Rides pickup area. The custom-built facility offers arriving riders a comfortable, climate-controlled space, providing welcome relief during the summer while setting a new standard for ground transportation at one of the world's busiest travel hubs.
The joint initiative reflects a shared commitment to world-class mobility and urban aesthetics. By streamlining passenger flow and reducing curbside congestion, the lounge elevates the overall arrival experience from the moment guests land in Dubai.
Saeed AlNazari, Secretary-General of the Dubai Civility Committee, emphasized Dubai's exceptional model of civility, which starts from the moment of arrival at the airport. He highlighted that the partnership between Dubai Airports and Uber is a testament to Dubai's team-oriented approach to continuously enhancing visitor experiences.
Tala Nsouli, General Manager at Uber UAE, expressed pride in launching the state-of-the-art lounge at Terminal 3 for Uber and Careem Rides users. The lounge provides riders with a modern, fully equipped environment to relax and recharge before their ride.
Majed Al Joker, Chief Operating Officer of Dubai Airports, noted the importance of creating a smooth and seamless experience for travelers from the moment they arrive in Dubai. The collaboration aims to ensure that guests move with greater ease and comfort through one of the world's busiest international airports.
Designed with today's modern traveler in mind, the new lounge elevates the waiting process for riders, catering to business travelers, tourists, and residents alike. The opening of the Terminal 3 lounge marks the first phase of an ongoing effort to enhance airport ground transport in Dubai, with further consumer-focused feature rollouts planned in the coming weeks.