Dubai: Sponsored by Digital Dubai Authority, Dubai Quality Group (DQG) organised the 'Quality and Business Excellence in the Era of AI' conference under the theme 'Safe Future: Quality Engineering and Proactive Governance' at Al Habtoor Palace Hotel - Dubai, to explore the evolving role of quality and governance in the age of artificial intelligence. The conference brought together a distinguished group of thought leaders, policymakers, senior executives, digital transformation specialists, and data experts.
According to Emirates News Agency, the conference served as an interactive platform for participants to exchange knowledge, expertise, and best practices across three key themes: smart quality engineering and qualitative value creation; AI governance and international compliance; and future readiness through talent development and professional capability building. The discussions focused on setting new benchmarks for smart quality engineering while supporting the development of a sustainable and resilient digital future. The initiative reflects DQG's commitment to advancing business excellence through proactive governance and innovation, in line with national priorities and smart government strategies.
Dr. Hazza Khalfan Al Nuaimi, Chairman of DQG, emphasized the importance of fostering a culture of quality and proactive governance to strengthen future readiness and enhance institutional competitiveness amid rapid global transformations. The conference featured key sessions, including 'Capability Building and Alignment with National Agendas' and 'Challenges of Business Excellence in the Age of AI.' A workshop on Agentic AI was delivered by Dr. Samira Shaloh, Managing Director at Dubai Quality Group.
Throughout the conference, participants and speakers explored critical topics such as the evolution of institutions from Total Quality Management (TQM) to Government Excellence Ecosystem, the application of AI agents for real-time auditing, and the development of reskilling strategies to prepare professionals for emerging technologies. Discussions also highlighted the importance of ISO/IEC 42001 and ISO/IEC 23894 as key frameworks for AI governance, culminating in recommendations focused on advancing quality engineering and proactive governance.