Sharjah: Sharjah Taxi, in collaboration with the International Association of Public Transport (UITP), has conducted a specialised training course titled "Digital Transformation in the Taxi Transport Sector" at its headquarters in Sharjah, featuring a notable ensemble of experts and specialists in the fields of smart mobility and digital transformation. According to Emirates News Agency, this initiative is part of Sharjah Taxi's commitment to enhancing institutional knowledge and developing professional competencies, ensuring they remain aligned with the latest global practices in smart mobility. This approach aims to advance the taxi transport system and elevate the quality of services provided to customers.
Khalid Al Kindi, Managing Director of Sharjah Taxi, highlighted the strategic necessity of digital transformation in the transport sector, which is experiencing rapid developments and rising customer expectations for smart, safe, and efficient services. Al Kindi stated that Sharjah Taxi has adopted the latest digital technologies to enhance operational efficiency, improve customer experiences, and support sustainability. Over recent years, the company has achieved significant milestones, including the development of smart systems for fleet management and operations, the provision of e-booking services via smart applications, and the activation of real-time vehicle tracking and monitoring systems using smart cameras to enhance safety and service quality.
Al Kindi further explained that the company's digital transformation efforts extend beyond technology, encompassing investment in human capital through continuous training and qualification programmes. Participation in international conferences and exhibitions organised by the International Association of Public Transport aims to equip teams with modern digital skills and prepare them to lead the future of smart mobility.
The training programme incorporated several specialised modules focused on enhancing operational efficiency through digital tools and artificial intelligence, improving fleet data management and analytics, predictive maintenance, and reviewing global best practices in developing smart mobility business models. It also addressed customer experience and driver empowerment, including designing smoother mobility journeys, enhancing digital engagement with drivers, and developing technical skills through modern training tools. Additionally, the programme explored the impact of future technologies, including autonomous vehicles, on the future of urban transport.
This training underlines Sharjah Taxi's dedication to advancing its smart mobility ecosystem and enhancing workforce readiness to adapt to rapid transformations in the sector. This effort aims to strengthen service quality and elevate the customer experience in alignment with the highest international standards. Sharjah Taxi is a project of the Sharjah Asset Management Company, the investment arm of the Government of Sharjah.