GENERAL

Makkah Route Initiative Relieves Malaysia Hajj Pilgrims of Luggage Waiting and Transfer Burden

Kuala Lumpur, The Makkah Route Initiative has been facilitating the journey of Hajj pilgrims by providing a luggage sorting and tagging service, ensuring the seamless transfer of their belongings to their residences in Madinah and Makkah.

The luggage tagging service is implemented at the pilgrims’ home country airports, eliminating the need for them to wait at baggage claim areas at the Kingdom’s airports.

In Malaysia, the tagging process is carried out by a specialized team supervised by the Ministry of Hajj and Umrah.

It commences at the designated lounge for the initiative at Kuala Lumpur International Airport, where the pilgrims’ luggage is sorted and labelled with flight details, information about the pilgrims themselves, and their places of residence.

Additionally, a label is affixed to the passport cover, and the pilgrims are provided with a card containing the same information as on their luggage.

Upon arrival at King Abdulaziz International Airport in Jeddah and Prince Mohammad bin Abdulaziz Int
ernational Airport in Madinah, the pilgrims are transferred to dedicated buses that transport them to their residences in Makkah and Madinah via designated routes.

Meanwhile, the partnering bodies deliver the luggage to the pilgrims’ accommodations in accordance with Saudi Arabia’s transportation and housing arrangements.

The tagging service ensures that each pilgrim’s luggage reaches their residence, saving them effort and time and facilitating their travel procedures.

The Makkah Route Initiative, implemented by the Ministry of Interior in collaboration with government partners, is part of the Pilgrim Experience Program (PEP), one of the programs under Saudi Vision 2030.

Source: Saudi Press Agency